Ocai Joint Collection Ocai X STA ‘Macaron’

We deeply value your interest in our exclusive products and want to ensure you are fully informed before making a purchase. Please note the following policies:

• Final Sale Policy:

Due to the limited and exclusive nature of the items offered on this website, all sales are final. This means we are unable to accommodate requests for returns, exchanges, or cancellations once an order has been placed. We kindly ask that you double-check your selected sizes, styles, and preferences before completing your purchase to ensure your satisfaction.

• Processing and Shipping Timeframe:

As a result of high demand and the bespoke nature of our products, please allow 2-4 weeks for your order to be processed, manufactured, and shipped. We appreciate your patience as we strive to provide you with the highest-quality products and service.

• Shipping Policies:

All footwear products ship duty-free to all countries, ensuring a smoother and more cost-effective international delivery process. Please note that footwear items are not eligible for free shipping and standard shipping rates will apply, depending on your location.

We are committed to ensuring a premium shopping experience and appreciate your understanding of these policies. Should you have any questions or require further assistance before placing your order, please don’t hesitate to reach out to our customer service team.

Thank you for choosing us—we look forward to serving you!